When up to 90% of a manager’s time is spent handling conflict, your organization suffers. Many of your employees aspire to climb the corporate ladder, but oftentimes without fully realizing the full spectrum of tasks associated with leadership positions. One of the most common responsibilities of leaders today is to manage conflict, yet so many of today’s managers are ill-equipped to mediate inter-office quarrels.
When your workforce is trained to assess the behavioral styles’ of others they are less likely to require the involvement of upper management to help solve disputes. With 60-80 percent of all difficulties in organizations coming from strained relationships among employees, it’s no wonder why so many corporations are turning towards a training program to enhance conflict management skills and boost employee relationships..
Research studies have documented the impact that SOCIAL STYLE and Versatility have on managing conflict including:
- 86% of respondents stated they were more confident in their ability to handle conflict post SOCIAL STYLE training
- 92% said that when in conflict, taking Style differences into account made it easier to address the underlying issues
- 71% said they were more prepared to quickly recover from conflicts in the workplace